This annual blog is 12 years old today, every year for the last 12 years I have come here to capture what happened over the last 365 days, what we enjoyed, what we did and more and more how that… Read More
Being in a new role allows for a moment of reinvention based on reflections from what has gone before. As I get into week four in my new role and as we build up for that end-of-year “look back” moment… Read More
Whilst I was at the Department for Work and Pensions (DWP), we were on a mission tofoster an environment that empowered our people to adopt a digital-first mindset. Itwas (and is) a journey that is not just about embracing technology,… Read More
The tongue in cheek but wonderful way that Gartner are describing what is needed for simplification to become a high priority goal is the creation of a new role the ‘Chief Simplification Officer’ (CSO). Don’t groan, as I said it… Read More
Over the last few weeks there has never been a more important time to recognise the work that we each do in this team we call digital. Not just here in the department I call home, not even ‘just’… Read More
KLAS, the global conference, the gathering of minds comes together again to do what KLAS has become famous for, sharing stories, offering each other help and creating the greatest of support networks you are likely to come across. Digital healthcare… Read More
I attended IBM’s Think: Unlocking the Power of AI in Boston in May, it was brilliant. Being in the fortunate position of attending – never mind speaking at a global conference is never lost on me. It feels like I can… Read More
Rob Houraghan posts some brilliant LinkedIn content, focusing around the ideas of Thinking Into Results. He is well worth a follow. One of his recent posts on decision making got me and my colleague Jill Moore thinking about what the… Read More
When you are trying to get the theatre production perfect the last thing you want are noises off stage from those that are about enter the fray. You need the focus to be in (and on) the moment. You need… Read More