Since the 4th millennium BC humans have been accessing and processing information about innovation and considering how to use what is in front of them! We call it reading! How many of you read at night? How many of you… Read More
There are plenty of articles and books that give a great deal of advice about starting a new job. First 90 Days by Michael Watkins and the Gartner First 100 Days were great preparation reads for me moving to my… Read More
Recently at the IT Service Management 2014 conference I got into a debate via social media about the need for a Chief Digital Officer. The presentation was on cloud computing and service management and the presenter suggested that an organisation… Read More
I was discussing a way to describe how eHealth can change the way in which hospitals deliver care recently with a learned colleague. He has come up with the phrase, the ‘Liquid Hospital’, which I have to say has grabbed… Read More
In preparation for presenting at this years ITSM14 I started to think about the future of service management. In 2030 we can guarantee the world will be very different and service management will have reacted to the changes, adapted, grown… Read More
It is widely acknowledged that there is a shortage of women in senior STEM roles across public and private sectors. Much has been written about how to engage with the next generation of IT leaders to encourage uptake of women… Read More
Well it’s more than just the second letter! eHealth has quickly become the term to provide an overarching reference point for all elements of technical advancement that supports the provision of health care. It’s not just a new ‘cool’ name… Read More
The race for the truly smart home is on, when your fridge can create your shopping list on your phone. It can add to that list as your friend takes the last cold beer, advising you which supermarket to call… Read More
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