Tag Back to the Future
In preparation for presenting at this years ITSM14 I started to think about the future of service management. In 2030 we can guarantee the world will be very different and service management will have reacted to the changes, adapted, grown… Read More
‘Imagine a world’ is a phrase we are using quite a deal at the moment as we try to tell the story of how our information systems will come together in April 2014 to deliver an integrated solution for the… Read More